Enterprise Intelligence for In-Home Authorized Departments

[author: Steven Reynolds]

Drowning in Knowledge

The amount of information that authorized departments create continues to extend every day. This presents each a problem and a chance. How can authorized departments navigate this problem and use this wealthy information to raised inform matter technique and assist decision-making? By way of Enterprise Intelligence.

Making use of an analytical perspective to authorized issues – aka Enterprise Intelligence – may also help authorized departments take cost of their information, enhance enterprise decision-making and improve operational effectivity. On this article, I focus on the advantages of Enterprise Intelligence and spotlight ways in which authorized departments can start to use an analytical lens to the administration of their employees, issues and outdoors counsel, all whereas leveraging easy information that’s possible already being collected.

Advantages of Enterprise Intelligence

There isn’t a scarcity of information obtainable to authorized departments. Each worker, each exterior counsel and each matter produces extremely wealthy information. Profitable corporations leverage that information to tell technique and establish areas ripe for course of enchancment. The advantages of Enterprise Intelligence are quite a few. By gathering and bringing to life individuals, monetary and operational information, normal counsel can get hold of solutions to enterprise questions extra rapidly and higher reveal the worth of the authorized division to the remainder of the corporate. By bettering information governance, legal professionals and employees can minimize down on the period of time they spend doing information entry and, in the end, produce cleaner, extra correct and full information. And by making use of an information pushed mindset to the administration of issues and outdoors counsel, in-house authorized departments can higher handle danger and spend.

Leverage Current Knowledge to Reply Crucial Enterprise Questions

Authorized departments can use latent information to provide highly effective solutions to vital enterprise questions. Assume, for a second, of the wealthy analytical insights that may be had from gathering only a few easy metrics for every engagement, reminiscent of matter kind, matter length, funds and charge association. With that information alone, a normal counsel can start to know the size and nature of their authorized spend. To that finish, under are three enterprise classes which are extremely relevant to in-house authorized departments. For every enterprise class, I’ve (1) outlined the widespread information factors relevant to that enterprise class and (2) supplied instance enterprise questions associated to these information factors. The intention is to offer you examples of how information that’s obtainable to most, if not all, authorized departments could be leveraged for Enterprise Intelligence.

Enterprise Class 1: Folks

Knowledge Factors Enterprise Questions Variety of legal professionals inside Authorized

Seniority per lawyer in Authorized

Variety of inner legal professionals / (measurement of division or income)

Ratio of authorized employees: different employees by division / perform

Distribution of authorized groups by enterprise unit / area / division / perform

Kind of lawyer – specialty, expertise and site How many individuals do we have to run the authorized division?

Are our authorized issues appropriately staffed?

Do now we have the suitable useful resource protection internally, together with adequate seniority, experience and cultural match?

What are the implications of lowering inner headcount / exterior spend?

How can we finest handle a rising enterprise and authorized perform?

Enterprise Class 2: Operational

Knowledge Factors Enterprise Questions Matter length

Space of Regulation

Course of and workflow mapping

Process complexity

Threat evaluation

Authorized know-how, structure and design

Output of assist roles How can we reduce the variety of operational duties carried out by our legal professionals?

Might higher use of current assets and know-how allow us to do extra with much less?

What’s the optimum division construction / reporting traces to assist environment friendly working?

How can we most optimally design the authorized perform’s interactions with the enterprise?

Are there legacy processes ripe for enchancment?

Are there alternatives to enhance operational efficiencies?

How can we work extra successfully with exterior counsel?

Enterprise Class 3: Monetary

Knowledge Factors Enterprise Questions Scale and nature of exterior spend

Whole value of authorized (inner + exterior)

Outdoors counsel charges

Funds (matter, month-to-month and so forth.)

Charge association kind (mounted, capped, hourly) How can we guarantee Authorized operates effectively and demonstrates financial savings like different inner features?

How can we higher talk worth to enterprise management?

Are there alternatives to enhance how authorized work is sourced?

Are there value saving alternatives, whereas including higher worth for the best worth actions?


Knowledge is an asset, and efficiently leveraging it’s a highly effective differentiator. Authorized departments are drowning in information, however as a substitute of seeing this as a problem, it’s best to view it as a chance. Placing latent information to make use of can allow your authorized division to supply higher, quicker and less expensive providers to what you are promoting. This text supplies a small glimpse into how authorized departments can leverage information to provide highly effective Enterprise Intelligence insights. To be taught extra, contact our staff: legaloperations@shearman.com

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